How much downtime should we expect?
Usually none your customers notice. We run old and new in parallel, cut over in a quiet window with a tested rollback, and keep the old system available read-only until the new one has earned trust.
How do we know no data gets lost?
Reconciliation you can audit: record counts, totals, and spot checks compared between systems before and after, plus at least one full dry run. You sign off on the numbers, not on our reassurance.
The person who built our system is gone and nothing is documented.
That is the normal starting point, not a dealbreaker. We work from the running system, the data, and the people who use it — and the migration ends with the documentation the old system never had.
Do we have to migrate everything at once?
No, and you usually shouldn't. Most of our migrations move one piece at a time behind the scenes — each step small enough to verify, reverse, or pause without drama.
What does a migration cost?
It starts with a short paid assessment: what you have, what it talks to, and where the bodies are buried. That produces a phased, fixed-price plan — and sometimes the honest finding that you should stay put for now.
Will our team have to learn a new way of working?
Only where the old way was the problem. Where a workflow works, the new system keeps it; where it doesn't, changes come with a walkthrough and a transition period, not a surprise on Monday morning.
We don't have the source code. Can it still be migrated?
Usually yes. Plenty of what we move has no source — the behavior gets recovered from the running system, the database, the screens, and the people who use it daily, and that becomes the specification the replacement is tested against. Where a binary genuinely can't be replaced yet, rehosting it somewhere supported buys you time to do this properly.
Will we lose our Google rankings if the website moves?
Not if the move is done properly. Every existing URL gets a 301 to its new home, the content and titles come across intact, and we watch Search Console for crawl errors afterward. Rankings wobble for a week or two on any move; they come back. What loses rankings is a relaunch that quietly drops half the pages and every inbound link with them.
How long does a migration take?
The assessment is usually one to three weeks. After that, a hosting or email move is days; a spreadsheet or Access rebuild is weeks; a database engine change or a line-of-business system is months, delivered in phases you can see working rather than one long silence. The plan gives you dates per phase, and any of them can be paused without stranding you mid-move.
Do we get locked into you afterward?
No. We don't sell a platform, and there's nothing here that only we can run. You own the code, the accounts, and the data; the documentation is written for whoever comes next, and we'll hand it to your internal team or another firm without drama. Staying should be a preference, not a consequence.
Can you work with our existing IT provider or vendor?
Yes, and often that's the cheapest way to run it — they hold the access, the history, and the relationship, and we do the part they don't staff for. We're happy to work under their change process. If the incumbent is the reason nothing is moving, that's a different conversation, and we'll have it directly rather than around them.
Can we just delete the old system once we're live?
Not immediately, and sometimes not for years. Records-retention rules, tax and audit requirements, warranty history, and open litigation all outlive the software that holds them. Decommissioning properly means a readable archive, a documented retention period, and only then turning it off and cancelling the licence.
We just acquired a company and have two of everything. Where do we start?
With the list of what's genuinely duplicated versus what only looks it: customers, items, chart of accounts, email domains, and the reporting that has to combine both by a deadline. Some of it merges, some of it should stay separate for good reasons, and knowing which is which is most of the work. That's a consolidation plan before it's a migration.
Do you work outside Houston?
Yes. Most of this work is remote and always has been — the systems are reachable, the calls are on video, and the reconciliation is the same either way. Houston and the surrounding metro get on-site time when it helps, which for warehouse and plant-floor cutovers it usually does.
